Flat labor rate + parts if needed per unit

Our technician will get your Copier(s) into excellent working condition through on-site diagnostic repairs.  The technician troubleshoots paper jams, paper feed problems, degraded print quality, internal errors, etc.  Tech will keep your imaging equipment in excellent condition by performing preventative maintenances, such as thorough cleaning, inspection of common failure parts, restoration of rubber rollers, etc. •  We charge a flat labor rate per unit that is pre determined depending on type of printer and applicable  promotions. This labor rate is typically used to help eliminate any hidden costs. In the unlikely event a return trip is necessary or for those complex repairs that require multiple hours, the client will not incur any additional costs for labor. LIMITED WARRANTY: In the unlikely event any problem we came to fix re-occur within 30 days or 10,000 copies of the original call (whichever comes first) we will return at no charge to fix it. Parts & supplies not included.

Time & Material "Per Call" Service

Flat Rate

·         Senior certified technicians are assigned to all calls.

·          Equipment problems are repaired and corrected during the service visit.

·         Technician performs general cleaning, lubrication and adjustments as needed.

·           Equipment is inspected  thoroughly for wear and tear items and makes recommendations.

·         ON-SITE emergency service with a 4 hour response time.

·         All repair work is guaranteed for 30 days.

·         Brand name supplies available for all your Facsimiles, Copiers, and Printers.

Analog/Digital Copier Machines
• Desktop Copiers:	$65.00 Flat rate
• Black & white Copiers:	$85.00 Flat rate $105.00 Flat rate
• Color Copiers:  (Large stand-alone Analog & Digital  Copiers products including: Ricoh, Panasonic, Mita, Sharp  Panasonic, Minolta, more	Per unit plus parts if needed for repair
Multi-Unit Service Discount	* 30 Day Warranty
Receive 10% discount on multiple units serviced during the same visit, it applies to any combination of Copiers, Printers or Fax machines.	* 4 hour response time
Emergency Service Rates
• Emergency On-site Response*:	$125.00 Flat rate
Sundays, Holidays, Evenings after 5:00 pm
On-site within 4 hours!
* Service contracts include emergecy calls.

PM Service Contracts as low as $ 155.00 per year.
This program includes labor, quarterly multi-point cleaning, service calls & repairs ( parts and supplies not included ). Visit ourMaintenance Program  page for more information.	Analog/Digital Copier machines, most makes and models.	Contact us
	Digital Color Copier machines, most makes and models	Contact us